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If you do not agree with the processing and transfer of your personal data, please do not provide us with your personal data via the Scout website.
We only collect such limited personal data from you that is necessary for us to allow you to use Scout website. Examples of personal data that we may collect from you are the following:
If you contact us through Intercom help chat located in the bottom right corner of Scout website or via telephone, we may keep a record of your communication with us to address potential issues you might face.
WE NEITHER COLLECT NOR STORE ANY OF YOUR BILLING INFORMATION. ALL PERSONAL AND OTHER DATA THAT YOU PROVIDE ON A BILLING WEBPAGE ARE UNDER CONTROL AND PROCESSING OF PAYMENT PROCESSOR AND SUBJECT TO ITS OWN POLICIES AND PRACTICES. PLEASE CHECK THEM ACCORDINGLY.
When using Scout website, we may collect the following non-personal information about your experience with our website for statistical purposes without making any decision based on automated processing, including profiling:
All of the above collected information is used for organizational, administrative and internal reasons. We do not provide this information to third parties, except as required by law.
The Scout website is not directed at children under the age of 18 and does not knowingly collect any personally identifiable information from children under the age of 18.
Cookies are files or pieces of information that may be stored on your computer (or other devices, such as smartphone or tablet) when you visit our website. This allows us to distinguish your device from those of other users of Scout website. A cookie will usually contain the name of the website it has come from, how long it will stay on your device, and a randomly generated unique id number.
We use the following types of cookies:
Persistent cookies. We use persistent cookies to improve your experience of using the IO website.
Session cookies. Session cookies are temporary and removed at once from your device after your web browser closes. We use session cookies to help us track the internet usage as described herein.
You may refuse to accept cookies by changing the corresponding settings in your web browser. However, if you choose to do so, you might be unable to access certain content of Scout website. Unless you change your web browser settings regarding cookies, our systems will place cookies on your device when you visit this website.
You may read more about cookies that we use on Scout website in our Cookies Policy.
We use your personal data for the following purposes:
WE MAY USE YOUR EMAIL ADDRESS TO INFORM YOU ABOUT OUR SERVICES, CHANGES OR IMPROVEMENTS.
IO uses a variety of security measures to keep your personal data protected from unauthorised access and disclosure. IO has in place a security system that is fully compliant with the EU General Data Protection Regulation (the “GDPR”). IO processes your personal data based on the following principles:
Only a limited number of IO employees who are responsible for the maintenance of Scout website and customer relations have access to your personal data.
We may process your personal data mostly by way of collection, storing, recording and structuring. However, we cannot exclude other ways of data processing, if necessary for the above-mentioned purposes.
We may also transfer your personal data from the European Economic Area (the “EEA”) outside the EEA (e.g., from our servers located in Germany, the Netherlands and USA to our offices in other countries). If we do so, we reasonably ensure that your rights and freedoms as a data subject are protected in compliance with the GDPR.
All your personal data collected by us is stored on our secure servers located in Germany, the Netherlands and USA.
We use our best efforts not to disclose any confidential information to third parties. IO maintains secure websites, but you should know that computer use may be monitored by third parties such as network administrators, employers, internet providers, and operation system and internet browser vendors, and, thus, we cannot guarantee the security of information you post online. You disclose all information online at your own risk. Please remember that this website may be hosted outside your home country, and your email communications to us may be directed to a server that is hosted outside your home country. Communications over the Internet may not be secure.
Users may find content and products of other companies or organizations on our website and/or links to the webpages and services of our suppliers, licensors, or other third parties. Please note that we do not control these websites. Each third party is solely responsible for complying with the laws, rules and regulations applicable to its business and the operation of its own website.
If the GDPR is applicable for you, you may have the following data subject rights:
This section provides additional details about how we process personal data of California consumers and the rights available to them under the California Consumer Privacy Act (“CCPA”) and California’s Shine the Light law.
For more details about the personal information we have collected, including the categories of sources, please see “The personal data we may collect and how we may use it” section above. We collect this information for purposes described in the “Main purposes of processing” section above. We share this information with the categories of third parties described in the “Disclosure of your personal data” section above. We do not sell (as such term is defined in the CCPA) the personal information we collect.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at the details provided at the end of this page. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
California also provides its residents with additional access rights. Under Shine the Light law, the residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.
To obtain this information from us, please send an email message to the details provided at the end of this page, which includes “Request for California Shine the Light Privacy Information” on the subject line and your state of residence and email address in the body of your message. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.